Disrupt 2020
Nashville Agenda

11am - 8pm

Registration

Location: Governor’s Registration Desk

Check in, get your badge, backpack and event swag, and join us to kick off your EUC and cloud workspace learning experience at DISRUPT Nashville.

2pm - 6pm

Microsoft Windows Virtual Desktop Masterclass

The covering points in this masterclass are:

  • Learn deployment and optimization best practices to deliver effective, efficient environments.
  • Optimize WVD deployments for the best user productivity experience.
  • You would also see rich (live) demos of using Windows Virtual Desktop PowerShell and REST interface.
  • Windows Virtual Desktop load-balancing methods
  • Learn how we can virtualize Office 365 ProPlus running in Windows 10 multi-user virtual scenarios with FSLogix Technologies
  • Diagnostics features w/ management UX and Custom images
  • Get built-in security and compliance features
  • How Citrix and VMware add-value to Windows Virtual Desktop
  • Roadmap insights on what to expect soon
2pm - 6pm

IGEL Academy: IGEL Certified Professional online training

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

4pm - 4:30pm

Break + Expo

Location: Governor’s Lobby

Network with peers and partners in the exhibit floor where you can deep dive into end-user computing solutions, products and services while enjoying snacks and beverages.

4:30pm - 6pm

IGEL Cloud Partner Community Forum

Join Phil Eden, Director of Channels and the rest of the IGEL Channel team as they introduce the new Channel Partner Program guide for 2020. This year’s program will be packed with exciting new incentives for our Gold & Platinum community who are able to achieve the outlined key partner and revenue goals throughout the course of the year, so you won’t want to miss out!

During this session you’ll also hear from our Chief Sales Officer, Brad Tompkins, discuss the importance of leveraging the IGEL ELA to your advantage in winning large enterprise deals. Then you’ll have an opportunity to hear first-hand from experts within the IGEL Sales Organization on what their critical success factors were in winning those large enterprise accounts.

In this session you’ll also learn about:

  • The simplicity in leveraging the IGEL UD Pocket for a quick, non-technical demo with customers and prospects.
  • New sources of revenue utilizing IGEL’s Pre-sales, Advanced Services & Customer Success offerings.
  • GEL Product road map along with the latest updates to the IGEL OS 11
6pm - 7:30pm

Welcome reception - sponsors: Teradici, PrinterLogic, Synnex

Location: Governor’s Lobby

Engage with end-user compute and cloud workspace experts, dive into product demos, connect with partners and interact with community members, all while enjoying appetizers, cocktail drinks and live music.

7:30am - 8:45am

Breakfast

Location: Governor’s North

Check in, enjoy breakfast, and join us to kick off the event in a casual atmosphere with your peers. Download the event app if you haven’t already to get a preview of what’s to come during the day.

8:45am - 10:30am

Opening Keynote: CREATING A MODERN WORKPLACE COMPUTING STRATEGY FOR 2020 AND BEYOND

Speaker: Mark Lockwood, VP Research, Gartner | Location: Governor’s South

10:30am - 11am

Break + Expo

Location: Governor’s Lobby

Network with peers and partners in the exhibit floor where you can deep dive into end-user computing solutions, products and services while enjoying snacks and beverages.

11am - 12:30pm

Technology Keynote

Location: Governor’s South

 

Panelists:

  • Mark Lockwood, VP Research, Gartner
  • Scott Manchester, Windows Virtual Desktop Group Manager, Microsoft
  • Nabeel Youakim, VP Products & Solutions Architect, Citrix

Panelist companies:

  • CloudJumper
  • LG
  • Lakeside Software
12:30pm - 1:30pm

Lunch + Expo

Location: Governor’s North and Lobby

Continue networking and learning by joining your fellow attendees in the expo floor by visiting sponsor tabletops.

1:30pm - 2:15pm

Breakout Session I

Nutanix Frame is the only born in cloud DaaS solution that runs on-premises powered by Nutanix and multiple clouds from Microsoft, Amazon, and Google. Frame provides simple yet very powerful access to Windows applications and desktops through a browser or as FrameApp for IGEL OS. Join Ruben Spruijt, Sr. Technologist and former Frame CTO as he will show and tell what makes Frame so powerful, easy to use and how Frame is different than other DaaS and VDI solutions. You’ll see how easy it is to deliver a great experience for users and will learn why Nutanix Frame and IGEL are better together – like Dutch bitterballen with mustard. It will be an awesome, fun and demo packed session!

In this session you will learn:

  • How Cloud Workspace Management Suite deploys and manages coud workspaces created with WVD on Azure
  • The value to the partner to create a cloud workspace solution using CloudJumper & IGEL in concert
  • Why end users are most secure in the cloud, and how CloudJumper and IGEL support secure EUC cloud environments
  • A technical demonstration of the Cloud Workspace Management Suite.

Learn how to get from zero to hero in your VDI project in under 30 minutes. In this session we will take you through a journey of Citrix Managed Desktop deployment process. Get a fresh view on how to simplify you VDI project while maintain great user experience.

The IGEL Cloud Gateway (ICG) extends the Universal Management Suite (UMS) to endpoints running in remote branch offices, at home offices or roaming road warriors. Upgrading to the current ICG version now allows for SECURE remote shadowing of devices off the corporate network. The ICG seamlessly authenticates connection and transfers necessary data between the UMS and the endpoint, without a VPN or leased line.

In this session you will learn:

  • What components make up ICG
  • How to install ICG in Azure
  • Using self signed and commercial certificates to secure connection (what’s the difference?)
  • Registering a remote IGEL via ICG for zero-touch configuration.

We will have a CTP Panel to talk about what you want to talk about. Think of your questions and be ready to ask them. We will grab lunch in the Governor’s North and Lobby and head to the Governor’s South for this meeting. Thanks to IGEL for their support of the Citrix User Group and allowing us to have a meeting during this event. Make sure to register for both events at CUGC and Eventbrite.

 

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

2:30pm - 3:15pm

Breakout Session II

 

 

 

Learn the deployment options and use cases of Citrix Managed Desktop. Understand the design decisions and solution internals of the CMD. Learn how to address your business need leveraging the flexibility of CMD.

Working with the IGEL OS from the Bash prompt and debugging when things aren’t working as planned.

You will learn:

  • Setting IGEL configuration from the command prompt and within scripts
  • IGEL filesystem layout basics
  • Gathering valuable logging from your IGEL sessions
  • Overview of the IGEL system boot options

LG Thin Clients are designed for wherever security, manageability, and streamlined user experience are crucial factors for success. Whether deployed in data-heavy healthcare and finance contexts or cost-sensitive higher education settings, every LG Thin Client has inherent security to protect sensitive data and simplified management to minimize potential downtime

In this session, you will learn:

  • Introduction of VDI and Cloud devices
  • Why VDI
  • Why LG Thin Clients
  • LG Cloud Endpoint Line-up

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

3:15pm - 3:45pm

Break + Expo

Location: Governor’s Lobby

Network with peers and partners in the exhibit floor where you can deep dive into end-user computing solutions, products and services while enjoying snacks and beverages.

3:45pm - 4:30pm

Breakout Session III

Discover how Citrix can help you leverage new Windows Virtual Desktop either standalone, or alongside your existing on-prem deployment. Learn about Citrix Cloud, deployment tips and tricks, and the best ways to get started with this new technology.

In this session you will learn:

  • The VDI security problem that most customers experience (more in-depth demo at the event)
  • Thin client solutions overview (HP, Dell, IGEL, Stratodesk)
  • IGEL advantage when it comes to security (more in-depth from the booth demo at the event)

OS10 to OS11 Migration & IGEL Licensing including UMS High Availability (HA) setup & maintenance, the ins and outs of how best to bring your environment to the latest IGEL OS11 versions and enterprise architectures available. This session will discuss the best practices, the options for installation and upgrade, how to automate and simplify the process, and HA/DR options for the UMS infrastructure.

In this session, you will learn:

  • How best to transition to OS11
  • The upgrade/installation options available
  • Advanced upgrade and automation options

Windows Virtual Desktop is an attractive new solution, but how do you know if it’s right for your environment? Learn how to determine readiness and fit for WVD using Lakeside’s free assessment and migration tools.

In this session, you will learn:

  • How to assess readiness for WVD (for free)
  • How to use your WVD assessment results to migrate to Azure
  • Best practices for optimizing productivity with virtual desktops

Come learn about how to master your new Windows Virtual Desktop deployment on Azure. Get to know how this new Azure Managed-Service is different from traditional Virtual Desktop deployments, including guidance on how to set up your environment and tips around new capabilities on Azure. Christiaan will also take a deep-dive into considerations for enterprise deployments, FSLogix profiles, Azure Files, MSIX app attach app delivery, and general tips and tricks. This is a must-attend session – knowledge/fun/demos guaranteed!

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

4:45pm - 5:30pm

Healthcare Customer Panel

Location: Governor’s South

Panel Topic: Improving Business Operations with EUC and/or Cloud Workspaces

Panel moderator: Doug Keeley Dave Kozin, AVP – End User Compute, HCA

Panelists:

  • April Marbury, CIO, Diversicare Healthcare Services

  • Daniel Kalaf, Director, IT – Client Virtualization, Centene

  • Dave Kozin, AVP – End User Compute, HCA

7pm - 10pm

Dinner, Awards & Entertainment

Location: Studio A – Grand Ole Opry

Join us for a spectacular evening of live music, full bar and heavy appetizers at the Grand Ole Opry – studio A. Built as the Grand Ole Opry’s in-house television studio and home to HEE HAW in the 1970s and 80s, this state-of-the-art studio continues to host television shows such as Crook & Chase and CMT’s Crossroads and Invitation Only.

7:15am - 8:15am

Breakfast

Location: Governor’s North

Check in, enjoy breakfast, and join us to kick off the event in a casual atmosphere with your peers. Download the event app if you haven’t already to get a preview of what’s to come during the day.

8:30am - 9:45am

Ted Talk & Customer Panel

Location: Governor’s South

TED TALK on End User Computing Market and the Future of Work
Presenter: Pete Tapley, VP of Global Sales, Digital Workplace and Mobility

CUSTOMER PANEL
Panel Topic: How End User Computing is impacting Healthcare
Panel moderator: Doug Keeley

Panelists:

  • Nathan Bohanan, Manager End User Compute, Indiana University Health

  • Nicholas Burton, Architect, Indiana University Health

  • Alan Caruana, Client Server Architect, Kaleida Health

  • Jason Greene, Assistant Director of Application Technology and Support Services, Lexington Medical Center

  • Brian Barnes – Healthcare Expert

10am - 10:45am

Breakout Session IV

Enabling a zero downtime user migration to cloud desktop

You’re on the right track with IGEL and Citrix – get up to speed with Citrix technologies, including Citrix Workspace, Citrix Virtual Apps and Desktop LTSR, and other updates to optimize your deployments.

You’ll learn how every project can be broken down into 4 iterative phases that everyone on your team can understand:

  1. Understand
  2. Plan
  3. Change
  4. Maintain

You’ll walk through a full lifecycle of a project that followed this methodology… and one that didn’t. You decide which method you’d rather follow!

Avoiding the pain and pitfalls when packaging and delivering custom partition packages.

You will learn:

  • How to use Custom Parameters
  • Custom Commands and their relation to the IGEL boot process
  • How to package a simple custom partition
  • Tools to make packaging and prototyping easier
  • Debugging custom partition deployment

The IGEL Roadmap session will inform you about some major upcoming improvements and features – for IGEL OS 11 and our Management Platform UMS. Furthermore you will hear about some strategic implementations and a new way to manage your clients.

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

10:45am - 11:15am

Break + Expo

Location: Governor’s Lobby

Network with peers and partners in the exhibit floor where you can deep dive into end-user computing solutions, products and services while enjoying snacks and beverages.

11:15am - 12pm

Breakout Session V

Learn the deployment options and use cases of Citrix Managed Desktop. Understand the design decisions and solution internals of the CMD. Learn how to address your business need leveraging the flexibility of CMD.

When deploying VDI, the end point is often overlooked as organizations focus on brokers, protocols, and compute/storage infrastructure. However, the administrative capabilities of the end point and the user experience at the edge are even more critical to proper deployment. The session will focus on why a financial organization selected IGEL as their next-gen end point OS for cloud workspaces with VMware Horizon. (Presented by VMware)

In this session, you will learn:

  • About the criteria used to select IGEL
  • Optimizations for IGEL & VMware Horizon
  • Lessons learned deploying IGEL for a financial organization

OS10 to OS11 Migration & IGEL Licensing including UMS High Availability (HA) setup & maintenance, the ins and outs of how best to bring your environment to the latest IGEL OS11 versions and enterprise architectures available. This session will discuss the best practices, the options for installation and upgrade, how to automate and simplify the process, and HA/DR options for the UMS infrastructure.

In this session, you will learn:

  • How best to transition to OS11
  • The upgrade/installation options available
  • Advanced upgrade and automation options

Learn how AMD and IGEL are collaborating to bring new security technologies and products to the thin client marketplace.

In this session, you will learn:

  • How AMD is changing the compute market
  • AMD’s value proposition for thin clients
  • IGEL and AMD innovations in thin clients

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

12:15pm - 1pm

Breakout Session VI

Discover how Citrix can help you leverage new Windows Virtual Desktop either standalone, or alongside your existing on-prem deployment. Learn about Citrix Cloud, deployment tips and tricks, and the best ways to get started with this new technology.”

The latest advancements with Windows Server and Windows 10 have become mainstream in modern End User Computing deployments.

In this session:

  • You will gain knowledge and first-hand lessons learned from the world’s largest Horizon Remote Desktop Session Host (RDSH) environment, leveraging NVIDIA GRID vGPU Virtual Apps (vApps) for 15,000 concurrent user sessions.
  • Find and avoid some of the most common Horizon VDI design and implementation pitfalls when delivering mission-critical services to 30K users, powered by NVIDIA vGPU Virtual PC.
  • Gain useful insights into the entire VMware end user computing technology stack, including Instant Clones, App Volumes, Dynamic Environment Manager (formerly UEM), Unified Access Gateway, and Workspace ONE Access (formerly vIDM).

To make this vision a reality, the infrastructure design included Hyper-Converged Infrastructure and 1,000+ NVIDIA Tesla GPUs deployed across hundreds of hosts, dozens of clusters, and multiple data centers in an Active-Active globally load-balanced topology. Are you ready to take the plunge at scale with VMware Horizon, NVIDIA, and IGEL? You don’t want to miss this session!

The IGEL Cloud Gateway (ICG) extends the Universal Management Suite (UMS) to endpoints running in remote branch offices, at home offices or roaming road warriors. Upgrading to the current ICG version now allows for SECURE remote shadowing of devices off the corporate network. The ICG seamlessly authenticates connection and transfers necessary data between the UMS and the endpoint, without a VPN or leased line.

In this session you will learn:

  • What components make up ICG
  • How to install ICG in Azure
  • Using self signed and commercial certificates to secure connection (what’s the difference?)
  • Registering a remote IGEL via ICG for zero-touch configuration.

The desktop virtualization market is changing. Recent developments have been announced. Some people even think the Year of VDI is closer than ever! Get unbiased insights of the market – and a quick update on recent developments in this space.

The IGEL Academy room will be a dedicated space where DISRUPTors can take a break from all the action, sit down, and take a course or exam on IGEL Academy. There will be plenty of plugs to power personal devices as well as a small complement of IGEL devices that can be used. Forgot headphones? That’s OK, we’ll have a supply of those as well. Got a question? No problem, as there will always be an IGEL tech present while the room is open for use!

1pm - 2pm

Lunch buffet + Expo

Location: Governor’s North

Continue networking and learning by joining your fellow attendees in the expo floor by visiting sponsor tabletops.

2pm - 3:20pm

Closing Keynote featuring "The Iron Cowboy"

Location: Governor’s South

Hear from James “The Iron Cowboy” Lawrence, a record setting triathlete best known for redefining impossible, by finishing 50 full-length triathlons, in 50 states, in 50 consecutive days, as we close DISRUPT EUC Nashville 2020.

“The Iron Cowboy” will share with you the ups, the downs and the life lessons learned along the way. His story resonates with all of us, young and old. You won’t want to miss this tale of adventure as he ‘Redefines Impossible.’

HOTEL DETAILS

Gaylord Opryland Resort and Convention Center
2800 Opryland Dr, Nashville

@IGEL_Technology - 5 hours

@IGEL_Technology OS is the simple, smart, secure #endpoint OS for #Windows Virtual Desktop (WVD). Learn more in the new solution brief. t.co/x73K2MebRs

@IGEL_Technology - 5 hours

#IGEL Announces Availability of the First #Linux Client to Support #Microsoft Windows Virtual Desktop

@IGEL_Technology - 5 hours

What are the top reasons @IGEL_Technology OS is IDEAL for Windows Virtual Desktop #WVD? t.co/fGsNWfPbjO