Disrupt includes exciting announcements from independent industry professionals and more, brought to you by IGEL. In addition to informative keynotes, there will be breakout sessions with tracks for sales and technical professionals and executives.

Agenda subject to change

10am - 5pm IGEL Certified Engineer (ICE) base technical boot camp
Location: TBA

During this session, IGEL technical experts will cover the following topics:

1. Product-Portfolio

  1. Universal Desktop Hardware
  2. IGEL Zero
  3. IGEL Accessories
  4. Universal Desktop Converter
  5. IGEL UD Pocket
  6. Universal Management Agent
  7. IGEL Management Interface
  8. IGEL Inventory Tracker
  9. IGEL Cloud Gateway
  10. Universal Management Suite

2. Universal Management Suite 5

  • Dashboard
  • Thin Client organization
  • Profiles
  • Session Configuration
  • Assignment and Inheritance
  • Views, Jobs, Updates
  • Administration
  • Zero Touch Deployment

3. IGEL Cloud Gateway

  • Installation
    • OVA – Self-signed cert
    • On Premise
    • Cloud
  • Configuration
  • Architecture
  • Practical examples

4. VMWare specific configuration

  • VMWare specific configuration
  • VMWare options
  • VMWare Protocols
  • With Imprivata

5. Citrix specific configuration

  • Citrix specific configuration
  • Citrix options
  • Methods of connection
    • Browser
    • Self-Service
    • Direct Citrix Client
    • Appliance Mode
  • With Imprivata

6. UMS Extensions

  • Shared Workplace
  • High Availability
  • Universal Customization Builder
  • IGEL Management Interface

7. Troubleshooting

  • Public CA certificate for ICG
  • logging
  • important commands
  • scripting
  • useful applications
  • Obtaining support
Location: TBA

During this session, IGEL technical experts will cover the following topics:

1. Prerequisites and installation (Windows & Linux)

  1. Base ICE certification
  2. Recommended to be at UMS Architect level — not required to be certified
  3. Sizing examples
  4. Supported Operating Systems
  5. Networking requirements (ports / routing)
  6. Obtaining installation media
  7. General dos and dont’s

2. Appliance vs. manual installation

  1. Pros and Cons
  2. Appliance installation

3. Networking

  1. Architecting your network
  2. Configuration

4. Certificates

  1. Certificate signing options
  2. Running your own private CA
  3. Importing your existing private key
  4. Using a public CA

5. Supported Features

  1. UMS functions that are yet to be implemented in ICG

6. Administration

  1. In the ICG
  2. In the UMS

7. Resources

  1. Where to find stuff
Location: TBA

During this session, IGEL technical experts will cover the following topics:

1. Prerequisites and installation (Windows & Linux)

  1. Base ICE certification
  2. Sizing examples
  3. Supported Operating Systems
  4. Networking requirements (ports / routing)
  5. Obtaining installation media
  6. General dos and don’ts

2. General understanding of UMS client objects

  1. Profiles
  2. Master Profiles
  3. Template Keys and Groups
  4. Firmware Customizations
  5. Thin Clients
  6. Shared Workplace Users
  7. Views
  8. Jobs
  9. Files
  10. Universal Firmware Update
  11. Search History
  12. Recycle Bin

3. UMS Administration (client)

  1. UMS Network
  2. Global Configuration

4. UMS Administrator (Admin Console)

  1. Settings
  2. Backups
  3. Datasource

5. Best practices for profile and thin client object layout

  1. General layout
  2. Creating a directory structure for your Profiles
  3. Creating a directory structure for your Thin Clients
  4. Granular profiles – not one big profile

6. Creating, assigning and unassigning profiles to objects (TCs, directories, views etc.)

  1. Why use a profile?
  2. Creating profiles
  3. Assignment to objects
  4. Master Profiles

7. Universal Firmware Update

  1. Semi-automatic process
  2. Manual process

8. Files

  1. What to deploy with files
  2. Transferring files in both directions
  3. Using file object to place items in ums_filetransfer

9. Firmware Customizations

  1. Automatic way with FC objects
  2. Manual way with profiles

10. Views

  1. What are they?
  2. Defining the view data — using the elipses (…)

11. Jobs

  1. Designed for Thin Clients
  2. Types of jobs
  3. Scheduling
  4. Automated backups (administrative tasks — later discussion)

12. UMS Client Console Menu Drop-Downs

  1. Drop downs

13. UMS Admin Console Menu Drop-Downs

  1. Drop downs

14. IGEL Zero-touch deployment

  1. The DNS way
  2. The DHCP way

15. Automatic License Deployment (ALDI)

16. General UMS Maintenance

  1. Health check
  2. Backups
  3. UMS update / upgrade
  4. Database migration (Derby <> SQL)
  5. Moving UMS to a new server

17. Logging

18. Access Control

  1. Is this multi-tenant?
  2. Defining users and groups
  3. Defining per-user / group access to UMS menu and functions (Web-DAV etc)
  4. Defining per-user / group access to the objects
  5. Access inheritance

19. Administrative Tasks

  1. UMS based tasks
  2. Automated Backups

20. UMS Addons

  1. HA
  2. AIT
  3. IMI
  4. MDM
  5. UCB

21. Advanced

  1. Template Keys and Groups
  2. Shared Workplace Users
  3. Registry
  4. Custom Partition deployment
  5. Understanding UMS filesystem layout

 

Location: TBA

Become part of the “IGEL Partner Sales Challenge” – Attention: number of participants is limited! –

IGEL as a company develops from a technical solution provider to a business partner of the customer. This can only succeed if our activities are closely synchronized with the customer response of our partners.

DISRUPT is the flagship of the IGEL events. For the first time at DISRUPT 2019, we would like to use the occasion to synchronize with you as a partner not only on a technical but also on a sales level.

We are pleased to present you the IGEL Partner Sales Challenge. This is a whole day that is all about you as a sales professional. As with our technical sessions, we have prepared a day of interactive learning for you in which you will solve a complex sales incident in a team with colleagues from other IGEL partner companies. They have to win the deal, playing against 3 other teams who also aim to let the signed contract glide casually onto the boss’s table.

Goals of the day
At the end of the one-day training you will be able to:

  • Use your consulting skills to sell the IGEL solution
  • Coordinate the coordination of sales activities in projects optimally with IGEL
  • Develop IGEL sales strategies and master customer discussions around the IGEL solution
  • Better understand the IGEL solution from a value point of view
  • Better qualify deals
  • Develop a business case for IGEL
  • Optimally pick up technical and non-technical contact persons at the customer
  • Bring the financial value of the IGEL solution to a critical CFO at the customer

This concept is based on a training initiative, which we rolled out as IGEL in 2018 for the entire sales team, a training series on ‘Consultative Selling’. This was embedded in our efforts to better position IGEL in the midmarket and enterprise markets, and we want you as our partner to also benefit from this important and rewarding initiative. Therefore, we have asked our training partner Integratis to support us as our partners in the design and design of this day.

Who should attend?

This training is for you, if you are in direct customer contact, whether at the front as a sales representative, as a sales-related presales specialist, as a sales manager or as a sales-strong manager.

Location: TBA

Session details coming soon.

7am - 8:45am Breakfast
Location: Pine & Cedar, Gateway Foyer

Come enjoy breakfast with your peers and the IGEL team from across the world; meet with sales, system engineers, product management and members of the exec team. Visit our sponsors and understand how they are providing value to the EUC market.

Location: Oak & Fir

Our host for the event, Chief Storyteller Doug Keeley, will kick off an informative and action-packed day. With his signature multimedia presentation technique, Doug will help introduce and discuss our DISRUPT theme, and then be joined on-stage by our very own Jed Ayres, CMO and CEO of IGEL North America. Jed will recap our tremendous 2018 success and discuss how IGEL will continue to DISRUPT the end user computing landscape with IGEL’s world-leading software-defined endpoint management platform to challenge everything in 2019.

9:45 – Michelle Bailey, GVP/GM & Research Fellow, IDC

A well-known and highly respected industry expert and analyst, Michelle will share her views on DaaS Trends, What’s changed over the last 12 months, Digital Business Transformation, Cloud Delivery solutions, What’s happening with Microsoft and how this is all impacting End user computing

Topics:

DaaS Trends
What’s changed over the past 12 months
Digital Business Transformation
Cloud delivery solutions/players
What’s happening w Microsoft
How this is impacting EUC

Location: Gateway Foyer
Location: Oak & Fir

Doug Keeley, CEO & Chief Storyteller will return back on-stage to host a chat show-style panel including customers and partners from across the globe. Joining Doug on stage will be folks from the EUC community, NVIDIA, Nutanix, eBay, PayPal, Microsoft and customers who use IGEL at scale. Doug will also be joined by our CTO, Matthias Haas, who will introduce our roadmap, our plans for 2019, and the new streamlined and modernized IGEL product structure designed to simplify and shorten sales cycles while allowing our customers to derive greater value from IGEL’s products.

Location: Pine & Cedar, Gateway Foyer

Come enjoy lunch with your peers and the IGEL team from across the world; meet with sales, system engineers, product management and members of the exec team. Visit our sponsors and understand how they are providing value to the EUC market.

Location: Silicon Valley, Santa Clara, San Jose, San Juan, San Martin

IGEL 2019 Roadmap – Matthias Haas, CTO IGEL
NVIDIA
Citrix
Microsoft Windows Virtual Desktops
IGEL New ‘User Centric’ Simplified Licencing models for 2019 – Dan O’Farrell, Sr. Director of Product, IGEL
DaaS – Robert Green, CTO

Location: Gateway Foyer
Location: Silicon Valley, Santa Clara, San Carlos, Carmel, San Jose, San Juan, San Martin

IGEL 2019 Roadmap – Matthias Haas, CTO IGEL
Nutanix
Microsoft Windows Virtual Desktops
Security in EUC – Mattias Huber, Product Manager, IGEL
Graphics and VR in VDI – Thomas Popplegaurd
DaaS – Robert Green, CTO
IGEL New ‘User Centric’ Simplified Licencing models for 2019 – Dan O’Farrell, Sr. Director of Product, IGEL

Location: Gateway Foyer
Location: Oak & Fir

Session details coming soon.

Location: Gateway Foyer

Session details coming soon.

7am - 8:45am Breakfast
Location: Pine & Cedar, Gateway Foyer

Come enjoy breakfast with your peers and the IGEL team from across the world; meet with sales, system engineers, product management and members of the exec team. Visit our sponsors and understand how they are providing value to the EUC market.

Location: Oak & Fir

Session details coming soon.

Location: Gateway Foyer
Location: Silicon Valley, Pine Cedar 1, Carmel, Pine Cedar 2, Monterey, Chardonnay, Zinfandel

IGEL 2019 Roadmap – Matthias Haas, CTO IGEL
Microsoft Windows Virtual Desktops
Security in EUC – Mattias Huber, Product Manager, IGEL
Graphics and VR in VDI – Thomas Popplegaurd
Citrix
DaaS – Robert Green, CTO
Benchmarking protocol results when using IGEL clients in Microsoft RDS and VMware Horizon

Location: Pine & Cedar

Come enjoy lunch with your peers and the IGEL team from across the world; meet with sales, system engineers, product management and members of the exec team. Visit our sponsors and understand how they are providing value to the EUC market.

Location: Oak & Fir

Session details coming soon.

Location: Bar